Customer Service Account Manager APPLY NOW

Pineville, NC
Full time

Job description

STRONG Manufacturers is looking for an energetic Customer Service Account Manager Specialist to forge meaningful relationships with new and current customers in order to expand their portfolios and provide outstanding customer service that meets their every need. This is an in-house sales and customer service support role.

Strengths we need from you:

  • Build and maintain relationships with STRONG customers
  • Inside sales support such as managing and growing the account's book of business
  • Introduce, educate and sell new/enhanced product lines
  • Process orders
  • Troubleshoot and solve order technicalities
  • Sample fulfillment support as needed
  • Update and maintain daily activities in company CRM
  • Help build sales and marketing programs that include, but are not limited to, process improvement admin activities
  • Work collaboratively with other departments to ensure the most efficient experience for on-boarding new customers and expanding current portfolios
  • Out-bound and in-bound phone activities such as proactively calling accounts to introduce products, and receiving/fielding general customer inquiries

What you can expect from us:

This is an inside position with no travel. Though an 8-5 job, we offer flexibility for your life outside of work with paid time off, health/vision/dental insurance and 401k options.

We thrive in a start-up mentality, so the right person will be enthusiastic about a job that is constantly evolving and growing, and wants to leave their mark on shaping the future of our company

Salary will be commensurate with experience. This job has additional built in sales incentives as well.

Job Type: Full-time

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